Home Courses Events Student Works Community About Start Learning
💳 Money Back

Refund Policy

Clear and fair refund policy for your peace of mind.

🤝 Our Refund Promise

We want you to be completely satisfied with your learning experience. We offer a 14-day satisfaction guarantee on all individual course purchases.

⭐ Satisfaction Guarantee

If you're not satisfied with a course within 14 days of purchase, you may request a full refund.

📋 Refund Eligibility

✅ Eligible

  • Within 14 days of purchase
  • Less than 20% of course accessed
  • Technical issues we cannot resolve
  • Duplicate or accidental purchase

❌ Not Eligible

  • After 14 days from purchase
  • More than 20% of course completed
  • Downloaded course materials
  • Community membership fees
  • Special promotion/discounted courses

📊 Refund Scenarios

ScenarioEligibilityTimeframe
Course not as describedEligible14 days
Technical issues (unresolved)Eligible30 days
Change of mindEligible14 days
Completed most of the courseNot EligibleN/A
Community membershipNot EligibleN/A
Bundled coursesPartial Possible14 days

🔄 Refund Process

1

Submit Request

Contact support within 14 days with order details.

2

Review & Verification

We verify eligibility (typically 2 business days).

3

Approval & Processing

Refund processed to original payment method.

4

Refund Received

Appears in your account within 5-10 business days.

⚠️ Refunds are processed to the original payment method. Course access is revoked upon refund approval. Taxes and payment processing fees are non-refundable.

👥 Community & Membership

Community memberships (Basic and Premium tiers) are non-refundable as they provide immediate access to community features, live sessions, and ongoing resources.

Frequently Asked Questions

How long does it take to receive my refund? +
Refunds typically appear within 5-10 business days after approval.
Can I get a refund if I downloaded materials? +
No, once materials are downloaded, refunds are not available.
What if I purchased during a sale? +
Same 14-day policy applies, refund based on discounted price.
Can I transfer my course to someone else? +
Yes, in some cases we can transfer course access. Contact support.

Need Help with a Refund?

Our support team is here to help you with any refund requests or questions.

📞 Contact Support
Last Updated: January 1, 2024
WhatsApp