Shipping and Delivery Policy
Last Updated: 04-02-2024
1. Order Processing Time
Artwork Purchase: Once an artwork purchase is confirmed, the processing time for the order will be 5 business days. This time includes order verification, quality checking, and packaging.
Workshop Registration: Workshop registrations are processed instantly upon payment confirmation.
2. Shipping Methods
Artwork Purchase: We offer standard and expedited shipping options. Shipping costs and estimated delivery times will be provided at the checkout.
Workshop Registration: Workshop details, including date, time, and location (if applicable), will be communicated to participants upon successful registration.
3. Shipping Costs
Artwork Purchase: Shipping costs are calculated based on the selected shipping method and the delivery destination. Buyers will be informed of the shipping costs during the checkout process.
Workshop Registration: Workshop registration fees cover participation costs. Additional charges may apply for any physical materials provided during the workshop.
4. Delivery Timeframes
Artwork Purchase: Estimated delivery times vary based on the shipping method and destination. Buyers will receive a tracking number to monitor the shipment status.
Workshop Registration: Workshop details, including any required materials or instructions, will be provided in advance. For virtual workshops, access details will be communicated before the scheduled date.
5. International Shipping
Artwork Purchase: We offer international shipping. Additional customs duties and taxes may apply, and buyers are responsible for any associated charges.
Workshop Registration: International participants are welcome to join virtual workshops. For physical workshops, additional shipping costs and timeframes may apply.
6. Order Tracking
Artwork Purchase: Buyers will receive a tracking number via email to monitor the shipment status. For any tracking inquiries, contact Artishtta customer support at artishtta@gmail.com.
Workshop Registration: Workshop participants will receive relevant details and updates via email. For any inquiries, contact Artishtta customer support.
7. Shipping Issues
Damaged or Lost Items: In the event of damaged or lost items during shipment, contact Artishtta customer support immediately at artishtta@gmail.com for assistance.
8. Contact Information
If you have questions or concerns regarding this Shipping and Delivery Policy, please contact us at artishtta@gmail.com.